1. Information We Collect

We collect the following types of personal information when you book an appointment, contact us, or use our services:

Personal Identification Information: Name, phone number, email address, and postal address.

Health and Treatment Information: Medical history, details of treatments or services requested, and aftercare information. This is only collected with your explicit consent and used exclusively for the purpose of your treatments.

Payment Information: Payment details when booking or paying for treatments. We do not store full credit card numbers; payments are processed through secure third-party payment processors.

2. How We Use Your Information

We use your personal information for the following purposes:

Appointment Scheduling: To manage and confirm your appointments.

Treatment Records: To provide, track, and follow up on treatments.

Communication: To communicate important information regarding your bookings, reminders, updates, and any changes to your appointments.

Marketing (Optional): We may send promotional emails or offers with your consent. You can opt out of marketing communications at any time.

Payment Processing: To process payments for our services through secure third-party payment gateways.

3. Sharing Your Information

We will never sell, rent, or trade your personal information. However, we may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers that help us operate our clinic (e.g., payment processors, email services, marketing tools). These providers are obligated to keep your data secure and use it only for the services they provide.

Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations, such as responding to subpoenas or other legal processes.

4. Data Security

We take your privacy seriously and employ strict security measures to protect your personal information. These include:

Encryption: We use encryption technology to secure your sensitive data during transmission.

Access Control: Only authorized personnel have access to personal information, and it is stored securely.

Despite our best efforts, no security system is 100% secure, and we cannot guarantee the absolute security of your personal data.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request that we correct or update any inaccurate information.

Deletion: You can request that we delete your personal information, subject to legal obligations to retain certain data.

Opt-out: You can opt out of marketing communications at any time by contacting us directly.

To exercise any of these rights, please contact us at info@gentlemanclinic.co.uk.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. These help us:

Improve our website’s functionality and usability.

Understand how users interact with our website.

Provide personalized content and advertising.

You can control cookie settings through your web browser. However, please note that disabling cookies may affect your experience on our website.

7. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@gentlemanclinic.co.uk

Phone: 07759730516

Address: Blackburn, BB2 6BH, United Kingdom

This Privacy Policy was last updated on 08/04/2025.